YOUR PRIVACY RIGHTS
Our Commitment To Privacy
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.
The Information We Collect
This notice applies to all information collected or submitted on www.chicagomcc.com
Registration In order to use this Web site, we request certain personally identifiable information from you on the registration form. During registration you are required to give contact information (such as name, address and email address). We use this information to contact you about the services on our site in which you have expressed interest. Chicagomcc is the sole owner of the information collected on www.chicagomcc.com. Chicagomcc collects personally identifiable information from our users at several different points on our Web site.
This site has security measures in place to protect the loss, misuse and alteration of the information under our control. Information is stored in a password protected database system. Whenever sensitive information is accessed it is transmitted using strong SSL encryption. Our secure Shopping Guarantee protects you while you shop here, so that you never have to worry about your information being jeopardized. The Secure Sockets Layer (SSL) 128-bit software is the industry standard and among the best software available today for secure online commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read as the information travels over the Internet.
If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you.
THE WAY WE USE INFORMATION
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process service on our Web site.
We use non-identifying and aggregate information to better design our website and to share with advertisers.
We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
We post customer reviews on our web sites which may contain personally identifiable information as well as a photo of your product.
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we change how we use your personally identifiable information, we will notify, by email, and/or by means of a notice on our Web site.
HOW TO CONTACT US
Should you have other questions or concerns about these privacy policies, please call us at 312.675.8888, send us an email. All mail inquiries can be sent to:
Attn: Chicago Mandarin Chinese Center
17 N State Street, Suite 1700
Chicago, IL 60602
Effective September 4, 2008
By using this Site, you agree to be bound by, and to comply with, these terms and conditions ("Terms and Conditions"). You also agree to comply with any guidelines or rules posted on the Site regarding any product or service offered on the Site. All such guidelines and rules posted are hereby incorporated by reference into these Terms and Conditions.
PLEASE NOTE: We reserve the right, at our sole discretion, to change, modify or otherwise alter these Terms and Conditions at any time. Unless otherwise indicated, amendments will become effective immediately. Please review these Terms and Conditions periodically. Your continued use of the Site following the posting of changes and/or modifications will constitute your acceptance of the revised Terms and Conditions. For your information, this page was last updated as of the date at the top of these terms and conditions.
ORDER AND PAYMENT TERMS
You agree that your placement of any order fro our products or services is sufficient to satisfy the Statute of Frauds, and no further writing is required. Terms of payment are within our sole discretion, and unless otherwise agreed in writing. Payment must be received by us prior to acceptance of any order for our products or services. We may accept payment via Visa, MasterCard, Discover and American Express.
Unless otherwise noted, we will make best efforts to ship merchandise within 7 days of the receipt of a properly completed order, but this is only an estimate. Because of this we have a 15 business day waiting period before any product will be resent. You understand that product availability may be limited and particular products may not be available for immediate delivery, even if the product is not identified as "out of stock" on the Site. We shall not be liable for any loss, damage, cost or expense related to any delay in shipment or delivery.
RETURNS, REFUNDS AND EXCHANGES CONDITIONS
Returned cartridges must meet the following conditions:
Please note that if you want the product back you will have an opportunity to make payment arrangements for us to ship it back to you. Because some of our customers have requested new products without returning their defective merchandise, we are unable to ship or make refunds/credits until we receive the returned product(s). If you need a replacement product right away, we suggest you place a new order and opt to receive a refund on your original order so that your new order will not be delayed by the return process.
Please allow up to 7 business days to process your return from the time it reaches our Center. All credit requests will be completed within 7 business days, but please note that it may take your credit card bank up to 30 days to apply your credit. Please note that we have no control over how long the credit card company takes to credit the refund to your account after we submit the data to them, but we do whatever we reasonably can to expedite the process. Unless specifically requested and authorized by us, refunds will be issued in the same manner as payment was received.
Our refund policy is only applicable to the physical products sold on our website but it is not applicable to the services sold.
PRODUCT DESCRIPTION, TYPOGRAPHICAL ERRORS, THIRD PARTY SITES
We attempts to be as accurate as possible with our product descriptions. However, we do not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. PRICES AND AVAILABILITY OF THE PRODUCTS AND SERVICES LISTED ON THIS SITE ARE SUBJECT TO CHANGE WITHOUT NOTICE.
You should note that product comparisons do not imply that all products compared are available, or in the case of functional equivalency, that performance or other characteristics are exactly comparable.
In the event a product or service is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Company shall have the right to refuse or cancel any orders placed for products or services listed at the incorrect price whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Company shall issue a credit to your credit card account in the amount of the incorrect price.
We are not responsible for the content of any sites that may be linked to or from this Site. These links are provided for your convenience only and you access them at your own risk. Any other web site accessed from this Site is independent from Company, and Company has no control over the content of that other web site. In addition, a link to any other web site does not imply that Company endorses or accepts any responsibility for the content or use of such other web site. In no event shall any reference to any third party or third party product or service be construed as an approval or endorsement by Company of that third party or of any product or service provided by a third party.
Any conduct by you that we determine, in our sole discretion, restricts or inhibits any other user from using or enjoying the Site (or any linked site) will not be permitted. You agree not to access or attempt to access the non-public areas of the Site or any other user's password-protected information or impersonate any person or entity or otherwise falsely state or misrepresent your affiliation with a person or entity. Your agree that your data, content, and any information you provided or used on Site, as well as your use of our Site, products, membership, programs or services do not and will not infringe or facilitate infringement on any copyright, patent, trademark, trade secret, or other proprietary, publicity, or privacy rights (collectively "Rights") of any party, including the rights of third-parties; or contain or promote any viruses, Trojan horses, worms, time bombs or other computer programming or code that is designed or intended to damage, destroy, intercept, download, interfere, manipulate, or otherwise interrupt or expropriate the Site, data, personal information, software, equipment, servers or content or facilitate or promote hacking or similar conduct.